Shipment
Coverage and conditions
Shipping zones
European Union, Switzerland, Norway and the United Kingdom. For other destinations, please contact us directly.
Premium packaging
Reinforced boxes with insulating and impact-absorbing material, designed for high-value spirits.
Neutral packaging
All shipments are sent in neutral outer packaging, with no identification of the contents.
Tracking
Tracking number sent by email as soon as your order leaves our warehouse.
Estimated delivery times
| Destination | Processing | Standard transit | Express transit |
|---|---|---|---|
| European Union | 2–3 working days | 5–10 working days | 3–4 working days |
| Switzerland / Norway | 2–3 working days | 7–12 working days | 4–5 working days |
| United Kingdom | 2–3 working days | 5–8 working days | 3–4 working days |
| Other destinations | Please contact us at info@therarecask.com | ||
Shipping costs are calculated automatically based on destination and weight at checkout. Prices within the EU include VAT. For shipments outside the EU, local taxes or duties may apply and are the responsibility of the recipient.
Issues
Delays
If your order exceeds 10 working days without delivery, contact us with your order number.
Damage or loss
We will manage the incident and arrange a replacement or refund as appropriate.
Modifications
Address changes or shipment holds are possible while the order is still being processed.
For shipping enquiries
info@therarecask.com